

The settings are stored in the INI file placed in the Application Data directory (e.g., D:\Documents and Settings\USER_NAME\Application Data\Burnaware\burnaware.ini). No, you can turn off update notification and use your current version as long as you want. You can download the latest trial version from the download section and use your license key to unlock it.Įach license comes with one year of free upgrades beginning from the date of purchase.ĭo I have to buy an upgrade subscription after one year? Also make sure that you installed proper edition - Premium or Professional.Īs soon as your payment is received, your license key is sent to you by email immediately.

Please run program as administrator and try again. I entered my license key but received "invalid license key" error, what can I do? In this case you will need to contact us with an alternate email address. It is rare that an anti-virus program will block your license key, but some systems have blocked our emails as "junk" email. Most often this is due to spam filters or anti-virus programs. I purchased the software and did not receive my license key, what should I do? Please try before you buy, to make sure your hardware is compatible with BurnAware. No, trial version offers the same functionality as registered version. Verify your optical disc drive will write to Blu-ray BD-R discs.Is there a functional difference between the trial and the registered version? ROM will only read DVD discs but not write to them. Verify your optical disc drive will write to DVD -/+R discs. The format of your video clips (see the About Video/Disc Format Options section in the Appendix).

The Easyįor Advanced Mode: Verify you are inserting the correct type of blank media to match Verify you are logged in as an Admin user for the computer.Ĭheck the back of the envelope or jewel case that the Install CD was packaged in.Įnter the key manually, 5 characters per box (avoid copying and pasting).ĭisc Problems Media non-applicable error:įor Easy Wizard Mode: Verify you are inserting a blank DVD or Blu-ray disc. Failure to do so can cause the software to exhibit unexpected or unpredictable behavior Access Denied error: Installation Problems It is recommended that you disable any Anti-Virus or other background software you may have running while installing this software. Some problems may require further technical troubleshooting to fully resolve. The solutions given are common answers to the problems listed and are not comprehensive. This information is provided to assist you in resolving video or audio problems within the VHS to DVD program.
